# Your Dashboard The Dashboard is the first thing you see when you log in. It gives you a snapshot of how your messaging is performing over the last 30 days - how many messages you sent, how many were read, how many people replied, and what it cost you. --- ## How to Get to the Dashboard The Dashboard loads automatically when you log in. To return to it from anywhere in the app, click **Dashboard** in the left sidebar. ### Sidebar Navigation The left sidebar is a flat list of navigation items: **Dashboard**, **Chats**, **Contacts**, **Deals**, **Campaigns**, **Appointments**, and **Settings**. Click any item to jump to that page. At the bottom of the sidebar, you will find two cards: - **Credits card** - A subtle card with a bolt icon showing your credit balance as a bold number and a thin progress bar indicating how much of your monthly allowance you have used. - **Trial card** (during your trial period) - A gradient card with a clock icon showing how much time is left on your trial. --- ## Understanding Your Numbers The top section shows your key performance numbers for the last 30 days. Each metric is displayed with a bold, large number so you can see your results at a glance. ### Message Stats | Metric | What It Tells You | |---|---| | **Messages Sent** | Total messages sent across all your campaigns and channels. | | **Messages Delivered** | How many messages actually reached the recipient. If this number is much lower than "Messages Sent," some messages failed to deliver (for example, a WhatsApp message sent to someone who does not have WhatsApp). | | **Messages Read** | How many delivered messages the recipient opened. This only works on channels that show read receipts, like WhatsApp and Instagram. | | **Replies** | How many contacts wrote back. This is your best measure of engagement. | | **Bookings** | Appointments booked through the platform during this period. Only visible if you use the booking feature. | ### Contacts and Costs | Metric | What It Tells You | |---|---| | **New Contacts** | How many new contacts you gained - whether you added them manually, imported them, or they messaged you first. | | **Avg Messages per Chat** | The average number of messages in each conversation. Helps you see how long typical chats run. | | **Credits Used** | Total credits used for messaging and AI activity. Credits are the units the platform uses to track your usage. | | **Avg Credits per Contact** | Your total credits used divided by your total number of contacts. This is one of your most useful numbers - it shows how much each contact costs on average and whether your bot is handling conversations efficiently. | --- ## Filtering by Campaign In the top-right corner of the Dashboard, you will find a **campaign filter dropdown**. Use it to view stats for one specific campaign instead of all campaigns combined. This is helpful when you run multiple campaigns and want to compare their results: - Select a campaign name from the dropdown to see only that campaign's numbers. - Select **All Campaigns** to go back to the combined view. --- ## Activity Graph The graph in the center of the Dashboard shows your **daily messaging activity** over the last 30 days. Use it to spot: - **Busy days** - Spikes usually line up with campaign launches or promotions. - **Quiet days** - Dips may mean it is time for a new campaign or outreach effort. - **Overall trends** - Is your messaging volume growing, steady, or declining? Hover over any point on the graph to see the exact numbers for that day. --- ## Page Layout All pages in the app, including the Dashboard, use a clean left-aligned page header at the top. The page title appears prominently so you always know where you are. --- ## Quick Actions From the Dashboard, you can jump straight to common tasks: - **Create a new campaign** - Start building a new campaign right away. - **View recent chats** - Open the Chats section to see your latest conversations. - **Check your credit balance** - See how many credits you have left in the sidebar credits card, or visit Settings to manage your billing. --- ## Tips for Getting the Most Out of Your Dashboard - **Check it daily** during active campaigns so you catch delivery problems early. - **Compare "Sent" vs. "Delivered"** - a big gap means something is wrong (bad phone numbers, blocked contacts, or channel issues). - **Watch your "Avg Credits per Contact"** to keep costs predictable. If this number suddenly jumps, check your bot instructions - the bot may be having conversations that are longer than necessary. - **Use the campaign filter** to find your best-performing campaigns, then apply what works to new ones. - **Track "Replies"** as your main success metric. A high reply rate means your messages are connecting with your audience. --- ## Next Steps - [Creating a Campaign](creating-campaigns.md) - Launch a new campaign. - [Billing Overview](../billing/billing-system.md) - Learn how credits work and how you are billed. - [Chat Interface](../chats/chat-interface.md) - Read and reply to individual conversations.